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Productivity of incident management with conversational bots-a review
(IAES International Journal of Artificial Intelligence (IJ-AI), 2023)
The use of conversational agents (bots) in information systems managed by company’s increases productivity in the development of activities focused on processes such as customer service, healthcare, and presentation. The ...
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Agente inteligente para la gestión de incidencias
(Revista lbérica de Sistemas e Tecnologias de Informação, 2023)
Un agente inteligente (AI) utiliza la inteligencia artificial (IA) para dialogar con los usuarios; las incidencias son interrupciones que surgen y que impiden a los usuarios hacer uso de las tecnologías de la información ...
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Predictive Model with Machine Learning for Academic Performance
(Springer Link, 2023)
Academic achievement (AP) in recent years has shown minimal progress with a difference of 0.05%, according to the report made by the Program for International Student Assessment (PISA). For this reason, the objective of ...
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Machine Learning Models for Predicting Student Dropout—a Review
(Springer Link, 2023)
Student dropout is a worldwide problem that affects an entire society; thus, being of great concern for academic institutions that seek to retain their students through different strategies, machine learning is the most ...
Acceso restringido