Now showing items 1-4 of 4

    • Agente inteligente para la gestión de incidencias 

      Iparraguirre-Villanueva, Orlando; Obregon-Palomino, Luz; Pujay-Iglesias, Wilson; Cabanillas-Carbonell, Michael (Revista lbérica de Sistemas e Tecnologias de Informação, 2023)
      Acceso abierto
      Un agente inteligente (AI) utiliza la inteligencia artificial (IA) para dialogar con los usuarios; las incidencias son interrupciones que surgen y que impiden a los usuarios hacer uso de las tecnologías de la información ...
    • Machine Learning Models for Predicting Student Dropout—a Review 

      Salinas-Chipana, José; Obregon-Palomino, Luz; Iparraguirre-Villanueva, Orlando; Cabanillas-Carbonell, Michael (Springer Link, 2023)
      Acceso restringido
      Student dropout is a worldwide problem that affects an entire society; thus, being of great concern for academic institutions that seek to retain their students through different strategies, machine learning is the most ...
    • Predictive Model with Machine Learning for Academic Performance 

      Cecenardo-Galiano, Carlos; Sumaran-Pedraza, Carolina; Obregon-Palomino, Luz; Iparraguirre-Villanueva, Orlando; Cabanillas-Carbonell, Michael (Springer Link, 2023)
      Acceso restringido
      Academic achievement (AP) in recent years has shown minimal progress with a difference of 0.05%, according to the report made by the Program for International Student Assessment (PISA). For this reason, the objective of ...
    • Productivity of incident management with conversational bots-a review 

      Iparraguirre-Villanueva, Orlando; Obregon-Palomino, Luz; Pujay-Iglesias, Wilson; Sierra-Liñan, Fernando; Cabanillas-Carbonell, Michael (IAES International Journal of Artificial Intelligence (IJ-AI), 2023)
      Acceso abierto
      The use of conversational agents (bots) in information systems managed by company’s increases productivity in the development of activities focused on processes such as customer service, healthcare, and presentation. The ...